Chatbot Flow Configuration

Flow JSON

{
  "version": 4,
  "list_button_text": {
    "en": "Choose",
    "hi": "Chune"
  },
  "category_sections": [
    {
      "id": "popular",
      "title": {
        "en": "Popular Categories",
        "hi": "???????? ?????????"
      },
      "rows": [
        {
          "id": "CATEGORY_BRAKES",
          "title": {
            "en": "Brakes",
            "hi": "?????"
          },
          "description": {
            "en": "Pads, discs, drums",
            "hi": "???, ?????, ????"
          }
        },
        {
          "id": "CATEGORY_FILTERS",
          "title": {
            "en": "Filters",
            "hi": "??????"
          },
          "description": {
            "en": "Air, oil, fuel filters",
            "hi": "???, ???, ????? ??????"
          }
        },
        {
          "id": "CATEGORY_SUSPENSION",
          "title": {
            "en": "Suspension",
            "hi": "????????"
          },
          "description": {
            "en": "Shocks, struts, arms",
            "hi": "???, ??????, ????"
          }
        },
        {
          "id": "CATEGORY_ENGINE",
          "title": {
            "en": "Engine Parts",
            "hi": "???? ???????"
          },
          "description": {
            "en": "Blocks, pistons, valves",
            "hi": "?????, ??????, ?????"
          }
        }
      ]
    },
    {
      "id": "more",
      "title": {
        "en": "More Options",
        "hi": "???? ??????"
      },
      "rows": [
        {
          "id": "CATEGORY_ELECTRICAL",
          "title": {
            "en": "Electrical",
            "hi": "???????????"
          },
          "description": {
            "en": "Batteries, wiring, lights",
            "hi": "?????, ???????, ????"
          }
        },
        {
          "id": "CATEGORY_OTHER",
          "title": {
            "en": "Other",
            "hi": "????"
          },
          "description": {
            "en": "Not listed here",
            "hi": "???? ??? ????"
          }
        }
      ]
    }
  ],
  "yes_flow": {
    "other_row_id": "CATEGORY_OTHER",
    "category_prompt": {
      "en": "Great! Which product categories do you sell?",
      "hi": "???? ??????! ?? ???-??? ?? ?????? ????? ????"
    },
    "category_other_prompt": {
      "en": "Please type the category name.",
      "hi": "????? ?????? ?? ??? ??????"
    },
    "category_add_more_prompt": {
      "en": "Would you like to add another category?",
      "hi": "???? ?? ??? ?? ?????? ?????? ????????"
    },
    "category_add_more_yes": {
      "en": "Yes",
      "hi": "???"
    },
    "category_add_more_no": {
      "en": "No",
      "hi": "????"
    },
    "location_prompt": {
      "en": "Thanks! Which city and state do you operate from?",
      "hi": "???????! ?? ??? ??? ?? ????? ?? ??? ???? ????"
    },
    "location_invalid": {
      "en": "Please share the city and state (for example: Pune, Maharashtra).",
      "hi": "????? ??? ?? ????? ????? (??????: ????, ??????????)?"
    },
    "email_prompt": {
      "en": "Finally, please share the best email to reach you.",
      "hi": "??? ???, ????? ???? ???? ??????? ???? ???? ?????"
    },
    "email_invalid": {
      "en": "That doesn't look like a valid email. Could you recheck and share again?",
      "hi": "?? ??? ???? ???? ?? ???? ????? ?????? ?????? ???? ?????"
    },
    "completion_message": {
      "en": "Thank you! Our SB JOINT team will review your details and connect soon.",
      "hi": "???????! SB JOINT ??? ???? ????? ??? ?? ???? ?? ?????? ??????"
    }
  },
  "responses": {
    "no_message": {
      "en": "Thank you for letting us know. We've marked you as not interested.",
      "hi": "??????? ???? ?? ??? ???????? ???? ???? '?????????? ????' ?? ??? ??? ???? ???? ???"
    },
    "more_info_message": {
      "en": "SB JOINT connects auto parts vendors with nationwide buyers. Learn more and sign up below:",
      "hi": "SB JOINT ????? ?? ???????? ?? ??? ??????? ?????????? ?? ?????? ??? ???? ??????? ?? ????-?? ???? ????:"
    },
    "more_info_url": "https://sbjoint.example/signup",
    "stop_message": {
      "en": "You have been unsubscribed. Reply START anytime to receive updates again.",
      "hi": "???? ???????????? ?? ???? ??? ??? ??? ?? ????? ???? ?? ??? ??? ?? START ??????"
    },
    "restart_message": {
      "en": "Welcome back! Let us know if you want to explore SB JOINT again.",
      "hi": "????? ?? ?????? ??! ????? ???? ?? SB JOINT ??? ?? ????? ????????"
    }
  },
  "metadata": {
    "default_language": "en"
  }
}

Update the chatbot prompts, branching logic, and completion messages. Always provide valid JSON.

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Revision History

Version	Saved At
3	08 Nov 2025 06:08
4	08 Nov 2025 06:08
3	08 Nov 2025 06:08
3	08 Nov 2025 02:23
2	06 Nov 2025 02:01
3	06 Nov 2025 02:01

Flow JSON Schema

{
  "$defs": {
    "CategoryRow": {
      "properties": {
        "id": {
          "maxLength": 64,
          "minLength": 2,
          "title": "Id",
          "type": "string"
        },
        "title": {
          "$ref": "#/$defs/LocalizedText"
        },
        "description": {
          "anyOf": [
            {
              "$ref": "#/$defs/LocalizedText"
            },
            {
              "type": "null"
            }
          ],
          "default": null
        }
      },
      "required": [
        "id",
        "title"
      ],
      "title": "CategoryRow",
      "type": "object"
    },
    "CategorySection": {
      "properties": {
        "id": {
          "anyOf": [
            {
              "maxLength": 64,
              "type": "string"
            },
            {
              "type": "null"
            }
          ],
          "default": null,
          "title": "Id"
        },
        "title": {
          "$ref": "#/$defs/LocalizedText"
        },
        "rows": {
          "items": {
            "$ref": "#/$defs/CategoryRow"
          },
          "title": "Rows",
          "type": "array"
        }
      },
      "required": [
        "title",
        "rows"
      ],
      "title": "CategorySection",
      "type": "object"
    },
    "LocalizedText": {
      "properties": {
        "en": {
          "title": "En",
          "type": "string"
        },
        "hi": {
          "title": "Hi",
          "type": "string"
        }
      },
      "required": [
        "en",
        "hi"
      ],
      "title": "LocalizedText",
      "type": "object"
    },
    "StaticResponseConfig": {
      "properties": {
        "no_message": {
          "$ref": "#/$defs/LocalizedText"
        },
        "more_info_message": {
          "$ref": "#/$defs/LocalizedText"
        },
        "more_info_url": {
          "title": "More Info Url",
          "type": "string"
        },
        "stop_message": {
          "$ref": "#/$defs/LocalizedText"
        },
        "restart_message": {
          "anyOf": [
            {
              "$ref": "#/$defs/LocalizedText"
            },
            {
              "type": "null"
            }
          ],
          "default": null
        }
      },
      "required": [
        "no_message",
        "more_info_message",
        "more_info_url",
        "stop_message"
      ],
      "title": "StaticResponseConfig",
      "type": "object"
    },
    "YesFlowConfig": {
      "properties": {
        "other_row_id": {
          "default": "CATEGORY_OTHER",
          "maxLength": 64,
          "title": "Other Row Id",
          "type": "string"
        },
        "category_prompt": {
          "$ref": "#/$defs/LocalizedText"
        },
        "category_other_prompt": {
          "$ref": "#/$defs/LocalizedText"
        },
        "category_add_more_prompt": {
          "$ref": "#/$defs/LocalizedText"
        },
        "category_add_more_yes": {
          "$ref": "#/$defs/LocalizedText"
        },
        "category_add_more_no": {
          "$ref": "#/$defs/LocalizedText"
        },
        "location_prompt": {
          "$ref": "#/$defs/LocalizedText"
        },
        "location_invalid": {
          "$ref": "#/$defs/LocalizedText"
        },
        "email_prompt": {
          "$ref": "#/$defs/LocalizedText"
        },
        "email_invalid": {
          "$ref": "#/$defs/LocalizedText"
        },
        "completion_message": {
          "$ref": "#/$defs/LocalizedText"
        }
      },
      "required": [
        "category_prompt",
        "category_other_prompt",
        "category_add_more_prompt",
        "category_add_more_yes",
        "category_add_more_no",
        "location_prompt",
        "location_invalid",
        "email_prompt",
        "email_invalid",
        "completion_message"
      ],
      "title": "YesFlowConfig",
      "type": "object"
    }
  },
  "properties": {
    "version": {
      "minimum": 1,
      "title": "Version",
      "type": "integer"
    },
    "list_button_text": {
      "$ref": "#/$defs/LocalizedText"
    },
    "category_sections": {
      "items": {
        "$ref": "#/$defs/CategorySection"
      },
      "title": "Category Sections",
      "type": "array"
    },
    "yes_flow": {
      "$ref": "#/$defs/YesFlowConfig"
    },
    "responses": {
      "$ref": "#/$defs/StaticResponseConfig"
    },
    "metadata": {
      "additionalProperties": {
        "type": "string"
      },
      "title": "Metadata",
      "type": "object"
    }
  },
  "required": [
    "version",
    "list_button_text",
    "category_sections",
    "yes_flow",
    "responses"
  ],
  "title": "FlowDefinition",
  "type": "object"
}